North Country Community Mental Health

To access services, call 877-470-7130 - For Customer Service, call 877-470-3195
24-Hour Crisis Help Line: 877-470-4668 - TTY/TDD: dial 711

North Country Community Mental Health covers Antrim, Charlevoix, Cheboygan, Emmet, Kalkaska and Otsego Counties

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Administrative Services

The Administrative Services division exists to provide management support to the services programs offered by the agency. In addition, the division offers staff support to the planning and policy-making responsibilities of the Mental Health Board. Primary administrative activities include the following categories:

  • Program Planning

    • Assessment of community need 

    • Long range planning


  • Quality Improvement

    • Outcome measurements 

    • Systems review and design 

    • Utilization review


  • Financial

    • Budget development & review 

    • Purchasing 

    • Accounting


  • Reimbursement

    • Billing private individuals and third party sources such as Medicare and private insurance


  • Human Resources

    • Payroll 

    • Benefits Administration 

    • Staff Development 

    • Safety


  • Information Management

    • Network Management 

    • Information Systems


  • Member Services

    • Community Information & Education 

    • Behavioral Health Wellness 

    • Public Relations

The Administrative Offices are located at:
1420 Plaza Dr.
Petoskey, MI 49770
(231) 347-7890